Apple hasn’t provided any guidance yet, so it’s reasonable to assume the standard troubleshooting tips will help: Restart The second problem could be a little more complicated. The best thing you can do is stop trying for a while and get back to it when fewer people are crashing the servers. The first problem usually means Apple’s update servers are busy. If you have an iOS 9-compatible device, it’s likely your problem consists of: The update process fails and you see a message to the effect of “Software Update Failed.' Devices freeze when you reach the “Swipe to upgrade” dialog. Cool itĮvery year, iOS upgrades are widely tested before release, and every year some users have problems all the same.

Make sure to keep that password safe as there’s no way to recover your backups if you lose it. IMPORTANT: If you want to save Health and Activity data from your iOS device or Apple Watch it is very important to encrypt your backup: In iTunes select the box called Encrypt backup and make a memorable password.

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